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Troubleshooting Photos

Need to take troubleshooting photos? 
Here's a quick guide on how to take photos for the best results!

1- Take photos against a solid, light colored background (we used a sheet of printer paper!)
2- Take photos in a room with good lighting (natural lighting is best!)

3- Take photos of ALL angles of your retainers

Take Photos Using examples below:

-
Patients with Single arch retainers: Follow the "SINGLE ARCH EXAMPLES" and take corresponding photos.
-Patients using both upper and lower retainers: Please take separate photos of your top and bottom retainers following the "SINGLE ARCH EXAMPLES". Additionally, take a photo of both your upper and lower retainers together, following the "UPPER & LOWER ARCH EXAMPLES" provided.
-Patients with Phase I retainers: Take a photo of your retainer following the "SINGLE ARCH EXAMPLES" below. Additionally, remember to capture photos of the additional Phase I angles as instructed in "PHASE I EXAMPLES".

*All photos are required within 3 business days of our request*

SINGLE ARCH EXAMPLES:

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UPPER AND LOWER ARCH EXAMPLES:

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PHASE I EXAMPLES:

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All Done?
-Photos can be emailed to [email protected] OR texted to ​850-RFL-4YOU (850-735-4968)
-All photo messages MUST include patient name and date of birth

NEED MORE HELP? CONTACT CUSTOMER SERVICE!

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WE WOULD LOVE TO HEAR FROM YOU

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* All pricing is subject to change 
* All retainers are customized just for you and will no longer be eligible for returns/refunds unless the item falls under the guidelines of our Fit Guarantee
* Retainers For Life is not responsible for shipments that are delivered late due to carrier delays

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[email protected]
Patient Care Specialists respond within 24 hours
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